FAQ
Get Your Answers Here...
Are Ozo products safe?
Yes. Ozo scents are IFRA and RIFM compliant, paraben-free, vegan, cruelty-free, phthalate-free, and petroleum-free.
What is a cold air diffuser & how does it work?
Ozo's cold air diffuser disperses scents in a fine, dry mist without heat or water, preserving the purity and potency of the fragrance.
How do I change the scents in the diffuser?
Unscrew the scent bottle that is inside the diffuser. Pour the scent out; pour in the Diffuser Cleaner. Run the diffuser for a while. Unscrew the scent bottle inside that is inside the diffuser and pour out the remaining Diffuser Cleaner. Pour in your favorite scent, screw the bottle back onto the diffuser, and enjoy the scent you chose.
Do you offer monthly plans?
Yes, we offer monthly scent delivery plans.
What are the benefits of home scenting?
Scenting enhances ambiance, creating a relaxing and inviting atmosphere with Ozo scents.
What are the benefits of scenting for your business?
Scent can attract customers, build emotional connections, and enhance brand perception.
Are the scents safe with equipment, art, and pets?
Yes, Ozo’s cold air diffusion leaves no residue and is safe for equipment, art, and pets.
Can I use the scents on my skin?
No, Ozo scents are purely used to disperse through the diffuser.
What about sensitivities to fragrances?
Ozo scents are made from pure plant essences and are safe for people, pets, and plants.
Can I use generic scents in my Ozo diffuser?
No, Ozo diffusers are designed for Ozo scents only.
Where can I find a list of Ozo's scents?
Click here to explore Ozo’s scent collection.
Where are Ozo's scents made?
Ozo’s scents are manufactured in the USA with the highest quality ingredients.
How long does 50mL of Ozo scent last?
Approximately one month when used continuously at a high level of diffusion, depending on the diffuser settings you choose.
How do I change the scent I receive with my subscription?
Email customer service at support@shopozolife.com
What is the difference between a cold air diffuser and other diffusers?
Cold air diffusion preserves the integrity of the scent and disperses a dry mist without heat or water, thus protecting your walls, furniture, and floors.
How do I choose the diffuser intensity level?
You have complete control over your scent experience. If you prefer a stronger fragrance, simply increase the diffuser’s intensity. For a subtle, lingering aroma, choose a lower setting. Experiment with different levels until you find the perfect balance for your home.
Hosting guests? Increase the intensity to create an inviting atmosphere filled with a beautiful fragrance they’ll love.
Adjusting the diffusion intensity takes just seconds, making it effortless to customize your space. Diffuse your way, exactly how you like it.
What is the best location for my diffuser?
Everywhere!
Place a diffuser in your office, home, bathroom, or any space where you want to enjoy a refreshing and relaxing scent. Wherever you spend time, a beautifully scented atmosphere can enhance the experience.
What maintenance is required?
Very little maintenance is required.
Before switching scents, simply clean your diffuser with Ozo’s Diffuser Cleaner to ensure optimal performance and a pure fragrance experience. Occasionally, check the oil level to prevent running out unexpectedly and keep your space beautifully scented without interruption.
Can I lay the unit horizontally?
No, always keep the diffuser upright to prevent spills and potential damage to the unit. Keeping it in an upright position ensures optimal performance and a mess-free fragrance experience.