Privacy Policy

Last updated: September 15, 2026

Ozo ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely by our payment provider)
  • Any other information you voluntarily provide to us

Non-Personal Information:

  • IP address, browser type, and operating system
  • Pages viewed and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Processing transactions and delivering products to you
  • Communicating with you about your order, your Ozo Always subscription, or promotional offers
  • Improving our website and customer experience
  • Preventing fraud and ensuring security
  • Complying with applicable legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, including payment processors, shipping carriers, our subscription management platform, and email/SMS marketing platforms. We may also disclose your information if required by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to understand how visitors interact with our website, improve performance, and tailor content. You can control cookies through your browser settings, though disabling them may affect your experience on our site.

5. Text Message (SMS) Communications

If you opt in to SMS communications, you may receive order updates and promotional messages by text. Message and data rates may apply. You can opt out at any time by following the unsubscribe instructions in any message we send.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize it.

7. Security

We use reasonable administrative, technical, and physical measures to protect your personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, contact us at support@shopozolife.com.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently done so, we will delete it as soon as possible.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. We encourage you to review this policy periodically.

11. Contact Us

Questions or concerns about this Privacy Policy can be sent to support@shopozolife.com.