Privacy Policy

Last Updated on June 25, 2025

Ozo ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

1. Information We Collect

We may collect various types of information from you when you visit our website or make a purchase, including:

Personal Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit/debit card details, billing information)
  • Any other information you voluntarily provide to us

Non-Personal Information:

  • IP address
  • Browser type
  • Operating system
  • Pages you viewed and the time you spent on our website
  • Website preferences
  • Cookies and similar tracking technologies (more details below)

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing transactions and delivering products to you
  • Communicating with you about your order, updates, or promotional offers
  • Improving our website and customer experience
  • Preventing fraud and ensuring security
  • Complying with applicable legal obligations
  • Cookies and similar tracking technologies (more details below)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping companies
  • Email marketing platforms
  • Analytics providers

We may also disclose your information if required by law, such as in response to a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how users interact with our website, improve website performance, and tailor content to your preferences. You can control the use of cookies by adjusting your browser settings, but please note that disabling cookies may affect your experience on our website.

5. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once we no longer need your information, we will securely delete or anonymize it.

6. Security

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the Internet or any storage system can be guaranteed to be 100% secure, so we cannot ensure or warrant the security of your information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • • Accessing the personal information we hold about you
  • • Requesting corrections to any inaccurate data
  • • Requesting deletion of your personal information
  • • Opting out of marketing communications

To exercise these rights, please contact us via email.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this policy will indicate when it was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via email at [EMAILADDRESS].